Privacy Policy

INTRODUCTION

COLSTON is the licensed owner of the brand COLSTON and the website www.colstonconcepts.com
We value your privacy. This Privacy Policy informs you of your choices and our practices regarding any information you provide to us. The use of our services may involve the collection and use of your information (as defined in the “The Information We Collect and How We Collect It” section below) on our services (including our website: https://www.colstonconcepts.com).
It is important for you to understand how this happens and how you may control it, so please read this Privacy Policy carefully.

By using our services, you agree that we may collect, use and share your information in accordance with this Privacy Policy, as revised from time to time.

SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies across all of our services as defined above. This Privacy Policy is incorporated into and forms part of the COLSTON Terms of Service that you have agreed to in order to use our services. Any terms used in this Privacy Policy will have the same meaning as the equivalent defined terms in COLSTON Terms of Service, unless otherwise defined in this Privacy Policy or the context requires otherwise.
Please also note that this Privacy Policy does not apply to information collected:
Through third-party services (including any third-party websites) that you may access through our services; or

By other companies and organizations who advertise their services on our services.

CHANGES TO THIS PRIVACY POLICY

We may revise or add specific instructions, policies, and terms to this Privacy Policy from time to time. These instructions, policies, and terms form part of this Privacy Policy.

Where we consider that any changes are reasonably material, we will notify you (via our website, direct communication, or other means) prior to the change becoming effective. By continuing to use our services after any changes to this Privacy Policy, with or without notice, you agree to the revised Privacy Policy.

THE INFORMATION WE COLLECT AND HOW WE COLLECT IT

In providing our services, we collect, store, and use the following information relating to you:
  • “Information” is Personal Information and Non-Personal Information.
  • “Personal Information” is any information or combination of information that relates to you and can be used to identify you. This may include:
  • Name, telephone number, and email address
  • Information shared while using our services
  • Shared Information from others
  • Location Data and Log Data
  • Location Data includes GPS, WiFi, IP address, and other indicators of your location. Log Data includes technical and usage information such as browser data, IP, search history, and communication logs.
  • Non-Personal Information is data that cannot directly or indirectly identify you, including anonymized data.
  • Shared Information is information voluntarily shared on our services, including public posts and metadata.

HOW WE USE YOUR INFORMATION

We may use your information to:
  • Provide and improve our services
  • Customer support, fraud detection, and security
  • Marketing and personalized advertising
  • Understand user preferences and behavior
  • Develop new services and improve existing ones
  • Conduct surveys

BACKGROUND LOCATION PERMISSION

Our app may request permission to access your device’s location in the background for features such as travel logs when on duty. You can manage this permission via your device settings.

COOKIES, WEB BEACONS, AND LOG FILES

We may use cookies, web beacons, and log files to collect and store information. Details are available in our Cookies Policy.

SHARING OF YOUR PERSONAL INFORMATION

We may share your information with affiliates, service providers, and partners to provide services, conduct analytics, and comply with legal requirements. Any third-party sharing will adhere to this Privacy Policy and applicable laws.

A WORD ABOUT SHARED INFORMATION

Some information may be publicly accessible and can remain available even after deletion. Please exercise caution when posting content. You may update or delete your information by logging into your account or contacting our Privacy Officer.

COMMUNICATIONS FROM US

We may send you newsletters or service-related communications. You can opt out of promotional messages but not essential service notifications.

A WORD ABOUT SENSITIVE PERSONAL INFORMATION

We do not use sensitive personal information for advertising. You consent to the use of such information as described in this policy.

THIRD-PARTY SERVICES ON OUR SERVICES

Our services may include links or integrations with third-party services. Your data shared with those services is governed by their privacy policies.

AGE RESTRICTIONS

Our services are not intended for children under 13. We do not knowingly collect data from children under 13. Contact us if you believe we have inadvertently collected such data.

TRANSFER, STORAGE, AND SECURITY OF YOUR PERSONAL INFORMATION

Your information may be stored and processed outside your jurisdiction. We use encryption and other security measures, but cannot guarantee 100% protection.

PERIOD OF USE OF YOUR PERSONAL INFORMATION

We retain your data as long as necessary to fulfill the purposes outlined. You can request access, correction, or deletion of your data by contacting our Privacy Officer. Upon account termination, we aim to remove your data within a reasonable time.