Product Warranty
At Colston, we are committed to delivering high-quality products designed to enhance your wellness and bath spaces. All Colston products come with a standard warranty to ensure your peace of mind. Our warranty covers defects in materials and workmanship under normal use and conditions. For full details of your product’s warranty period, please refer to the documentation provided with your purchase or contact our customer service team.
What is Covered?
- Defects in materials or workmanship
- Malfunctions under normal use during the warranty period
- Repairs or replacement of defective components
What is Not Covered?
- Damage caused by improper installation or misuse
- Normal wear and tear
- Damage resulting from external causes such as accidents or natural disasters
- Unauthorized modifications or repairs
- How to Make a Warranty Claim
- If you encounter any issues with your Colston product, our team is here to help. To make a warranty claim, please contact us with your proof of purchase and product details. We will assess the issue and guide you through the repair or replacement process.
Product Registration
Registering your Colston product is a simple way to ensure you get the most out of your purchase. By registering, you can:
Confirm your warranty
Receive faster support for warranty claims
Get updates on product care and maintenance tips
Be the first to know about new products and promotions
How to Register Your Product
Visit our Product Registration page.
Fill in your product details, including the model and serial number.
Provide your purchase information and contact details.
Submit the form to complete your registration.
Once your registration is complete, you will receive a confirmation email with all the details. Should you need assistance, feel free to contact our customer service team.